Support

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3D at Depth provides a variety of support services to assure that your project is a success.

Standard Support

If you are a client with an ongoing project and system lease, you qualify for our standard support services.  These standard services are accessible through our support email address.  Once we receive your support request, we will respond within 2 hours during our normal business hours.

0800-1700 Monday through Friday except for US holidays

Access support using our email:  support@3datdepth.com

Standard support also includes access to our knowledge base of documentation which includes planning, operations and technical information.

Extended Support

We offer additional support services including:

  • 24×7 project support
  • Data QC and Validation
  • Development and review of proposals and procedures

 

The following content is available to registered partners and clients.

The remainder of this page is restricted to users with valid credentials. Please contact us for a login.